Professional Certificate in Social Enterprise Sales and Customer Relationship Management
-- ViewingNowThe Professional Certificate in Social Enterprise Sales and Customer Relationship Management is a crucial course designed to empower learners with the essential skills needed to thrive in the dynamic world of social enterprise sales. This certificate course highlights the importance of building and maintaining strong customer relationships, a critical aspect of any successful social enterprise.
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โข Understanding Social Enterprise
โข Sales Fundamentals for Social Enterprises
โข Customer Relationship Management (CRM) Basics
โข Identifying and Understanding Customers
โข Needs Assessment and Solution Selling
โข Building Trust and Credibility
โข Effective Communication and Negotiation Skills
โข Leveraging CRM Technology for Sales Success
โข Measuring and Analyzing Sales Performance
โข Developing and Implementing Sales Strategies for Social Enterprises
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