Masterclass Certificate in Black Friday Sales: Negotiation Skills
-- ViewingNowThe Masterclass Certificate in Black Friday Sales: Negotiation Skills is a comprehensive course designed to equip learners with the essential skills needed to excel in sales negotiations, especially during high-pressure shopping events like Black Friday. This course is of paramount importance as it provides insights into the latest negotiation techniques, consumer behavior, and sales strategies that are critical for success in today's competitive retail landscape.
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⢠Understanding Black Friday: Origins, Trends, and Opportunities
⢠Preparing for Black Friday Negotiations: Research and Planning
⢠Building Rapport: Effective Communication and Active Listening Skills
⢠Leveraging Power Dynamics: Anchoring, Reciprocity, and Scarcity Principles
⢠Overcoming Objections: Frame Control, Reframing, and Concession Strategies
⢠Closing Techniques: The Assumptive Close, Alternative of Choice, and Now or Never Rule
⢠Handling Post-Sale Issues: Managing Disappointment, Resolving Conflicts, and Building Long-term Relationships
⢠Ethics in Negotiation: Fairness, Transparency, and Compliance with Regulations
⢠Measuring Success: Key Performance Indicators and Continuous Improvement
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