Certificate in Managing Returns in a Globalized World
-- ViewingNowThe Certificate in Managing Returns in a Globalized World is a crucial course designed to address the challenges of reverse logistics in today's interconnected world. This program highlights the importance of effective returns management in enhancing customer satisfaction, reducing costs, and promoting sustainability.
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⢠Introduction to Returns Management in a Globalized World
⢠Understanding the Importance of Reverse Logistics
⢠Types of Returns: Defective, Unwanted, and Excess Inventory
⢠Legal and Regulatory Considerations for Returns Management
⢠Creating a Return Policy for Global Customers
⢠The Role of Technology in Managing Returns
⢠Customer Service and its Impact on Returns Management
⢠Measuring and Analyzing Returns Data
⢠Strategies for Reducing Returns and Increasing Customer Satisfaction
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