Professional Certificate in TQM for the Next Generation

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The Professional Certificate in Total Quality Management (TQM) for the Next Generation is a comprehensive course designed to equip learners with the essential skills needed to excel in today's dynamic business environment. This course emphasizes the importance of TQM in driving organizational success by focusing on customer satisfaction, process improvement, and employee engagement.

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In an era where quality is a critical differentiator, there is a high industry demand for professionals who can implement and manage TQM principles. This certificate course provides learners with the knowledge and tools necessary to lead TQM initiatives, drive continuous improvement, and foster a culture of quality and excellence in their organizations. By completing this course, learners will gain a deep understanding of TQM concepts, tools, and techniques, and will be able to apply them in real-world settings. They will develop essential skills in problem-solving, process improvement, leadership, and communication, making them highly valuable assets in any industry. This course is an excellent investment in your career advancement and will help you stand out in a crowded job market.

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과정 세부사항

• Introduction to TQM (Total Quality Management)
• History and Evolution of TQM
• Principles and Core Concepts of TQM
• TQM Tools and Techniques
• Continuous Improvement Process in TQM
• Implementing TQM: Case Studies and Best Practices
• TQM and Customer Satisfaction
• TQM in Service Industries
• Statistical Process Control in TQM
• TQM Certification and Accreditation

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