Executive Development Programme in AI & Customer Relationship Building
-- ViewingNowThe Executive Development Programme in AI & Customer Relationship Building is a certificate course designed to bridge the gap between artificial intelligence and customer relationship management. This programme emphasizes the importance of AI in enhancing customer experience, boosting sales, and improving business efficiency.
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Unit 1: Introduction to AI & Machine Learning
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Unit 2: AI in Customer Relationship Management (CRM)
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Unit 3: Data Analysis for Customer Insights
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Unit 4: Implementing AI Chatbots for Customer Support
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Unit 5: Personalization with AI in CRM
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Unit 6: AI-Powered Marketing Automation
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Unit 7: Ethics and Privacy in AI CRM
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Unit 8: Measuring Success: AI Metrics in CRM
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Unit 9: Future Trends: Advanced AI Techniques in CRM
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Unit 10: Leadership and Change Management for AI CRM Adoption
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