Certificate in Active Listening for Enhanced Sales Performance
-- ViewingNowThe Certificate in Active Listening for Enhanced Sales Performance is a crucial course designed to sharpen communication skills, with a particular focus on active listening. In an era where effective communication is paramount for success in sales, this certificate course stands out as a game-changer.
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โข Understanding Active Listening: Definition and Importance
โข Key Elements of Active Listening
โข The Role of Active Listening in Sales
โข Active Listening Techniques for Effective Sales Communication
โข Overcoming Barriers to Active Listening in Sales Scenarios
โข Active Listening and Building Rapport with Customers
โข Active Listening for Identifying Customer Needs and Wants
โข Active Listening in Objection Handling and Negotiation
โข Active Listening for Sales Follow-up and Customer Retention
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