Global Certificate in Sales Negotiation with Active Listening
-- ViewingNowThe Global Certificate in Sales Negotiation with Active Listening course is a must for professionals seeking to enhance their negotiation skills and advance their careers. This course focuses on active listening, a critical skill that enables effective communication and successful negotiations in today's fast-paced, competitive business environment.
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GBP £ 140
GBP £ 202
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โข Fundamentals of Sales Negotiation: Understanding the basics of sales negotiation, including its importance, common strategies, and best practices.
โข Active Listening Techniques: Learning the essential listening skills required for effective sales negotiation, including how to ask open-ended questions, paraphrase, and summarize.
โข Preparing for Sales Negotiations: Understanding how to research and prepare for sales negotiations, including how to identify key stakeholders, set goals, and create a negotiation plan.
โข Building Rapport and Trust: Learning how to build rapport and trust with customers, including how to communicate effectively, show empathy, and understand customer needs.
โข Negotiation Tactics and Strategies: Exploring various negotiation tactics and strategies, including how to make concessions, create value, and find mutually beneficial solutions.
โข Handling Objections and Difficult Situations: Learning how to handle objections and difficult situations during sales negotiations, including how to respond to aggressive tactics, negotiate in cross-cultural contexts, and manage emotions.
โข Closing the Deal: Understanding how to close the deal and create a win-win outcome, including how to negotiate contracts, handle last-minute objections, and follow up after the negotiation.
โข Negotiation Ethics and Professionalism: Learning the ethical considerations and professional standards for sales negotiations, including how to maintain confidentiality, avoid conflicts of interest, and behave with integrity.
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