Global Certificate in Sales Negotiation with Active Listening

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The Global Certificate in Sales Negotiation with Active Listening course is a must for professionals seeking to enhance their negotiation skills and advance their careers. This course focuses on active listening, a critical skill that enables effective communication and successful negotiations in today's fast-paced, competitive business environment.

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About this course

The course covers essential topics, including preparation, communication, and problem-solving techniques, to ensure learners have a comprehensive understanding of the negotiation process. By completing this course, learners will be equipped with the skills to negotiate confidently and effectively, leading to improved business relationships, increased sales, and better outcomes for all parties involved. In high demand across industries, the ability to negotiate successfully is a valuable asset for any professional. By earning this certificate, learners demonstrate a commitment to their personal and professional growth and set themselves apart as skilled and effective communicators, making them highly attractive to employers and clients alike.

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Course Details

Fundamentals of Sales Negotiation: Understanding the basics of sales negotiation, including its importance, common strategies, and best practices.
Active Listening Techniques: Learning the essential listening skills required for effective sales negotiation, including how to ask open-ended questions, paraphrase, and summarize.
Preparing for Sales Negotiations: Understanding how to research and prepare for sales negotiations, including how to identify key stakeholders, set goals, and create a negotiation plan.
Building Rapport and Trust: Learning how to build rapport and trust with customers, including how to communicate effectively, show empathy, and understand customer needs.
Negotiation Tactics and Strategies: Exploring various negotiation tactics and strategies, including how to make concessions, create value, and find mutually beneficial solutions.
Handling Objections and Difficult Situations: Learning how to handle objections and difficult situations during sales negotiations, including how to respond to aggressive tactics, negotiate in cross-cultural contexts, and manage emotions.
Closing the Deal: Understanding how to close the deal and create a win-win outcome, including how to negotiate contracts, handle last-minute objections, and follow up after the negotiation.
Negotiation Ethics and Professionalism: Learning the ethical considerations and professional standards for sales negotiations, including how to maintain confidentiality, avoid conflicts of interest, and behave with integrity.

Career Path

The Global Certificate in Sales Negotiation with Active Listening is a valuable credential for two key roles: Sales Negotiator and Active Listening Professional. In the UK, the demand for these professionals is on the rise, with **60%** of opportunities focusing on Sales Negotiation and **40%** on Active Listening skills. Sales Negotiators are essential in today's business landscape, leveraging their expertise to close deals and establish long-term relationships with clients. Active Listening Professionals, on the other hand, are in high demand as they facilitate effective communication, empathy, and understanding within teams and between organizations. With an ever-evolving job market, professionals with these certifications can expect competitive salary ranges and numerous opportunities for growth. As you can see in the 3D pie chart above, both roles play a significant part in the UK's expanding business sector. Equip yourself with these in-demand skills and excel in your career today.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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GLOBAL CERTIFICATE IN SALES NEGOTIATION WITH ACTIVE LISTENING
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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