Global Certificate in Sales Negotiation with Active Listening
-- viewing nowThe Global Certificate in Sales Negotiation with Active Listening course is a must for professionals seeking to enhance their negotiation skills and advance their careers. This course focuses on active listening, a critical skill that enables effective communication and successful negotiations in today's fast-paced, competitive business environment.
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Course Details
• Fundamentals of Sales Negotiation: Understanding the basics of sales negotiation, including its importance, common strategies, and best practices.
• Active Listening Techniques: Learning the essential listening skills required for effective sales negotiation, including how to ask open-ended questions, paraphrase, and summarize.
• Preparing for Sales Negotiations: Understanding how to research and prepare for sales negotiations, including how to identify key stakeholders, set goals, and create a negotiation plan.
• Building Rapport and Trust: Learning how to build rapport and trust with customers, including how to communicate effectively, show empathy, and understand customer needs.
• Negotiation Tactics and Strategies: Exploring various negotiation tactics and strategies, including how to make concessions, create value, and find mutually beneficial solutions.
• Handling Objections and Difficult Situations: Learning how to handle objections and difficult situations during sales negotiations, including how to respond to aggressive tactics, negotiate in cross-cultural contexts, and manage emotions.
• Closing the Deal: Understanding how to close the deal and create a win-win outcome, including how to negotiate contracts, handle last-minute objections, and follow up after the negotiation.
• Negotiation Ethics and Professionalism: Learning the ethical considerations and professional standards for sales negotiations, including how to maintain confidentiality, avoid conflicts of interest, and behave with integrity.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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