Global Certificate in Agile Service Desk for SMBs
-- ViewingNowThe Global Certificate in Agile Service Desk for SMBs is a comprehensive course designed to empower learners with the necessary skills to excel in Agile Service Desk methodologies. This certification course emphasizes the importance of an Agile approach in streamlining service desk operations, particularly for small and medium-sized businesses (SMBs).
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ใณใผใน่ฉณ็ดฐ
โข Agile Methodologies Overview
โข Agile Service Desk Framework
โข Implementing Agile in SMBs
โข Agile Service Desk Tools and Technologies
โข Agile Service Desk Metrics and KPIs
โข Collaboration and Communication in Agile Service Desk
โข Agile Service Desk Roles and Responsibilities
โข Agile Incident and Problem Management
โข Continual Service Improvement in Agile Service Desk
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