Professional Certificate in CX & Business Analytics
-- ViewingNowThe Professional Certificate in CX & Business Analytics is a comprehensive course that equips learners with essential skills for career advancement in the rapidly evolving fields of Customer Experience (CX) and Business Analytics. This course is of paramount importance for professionals seeking to enhance their understanding of data-driven decision making, customer journey mapping, and predictive analytics.
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โข Customer Experience (CX) Fundamentals
โข Understanding Business Analytics
โข Data Analysis for CX & Business Analytics
โข Customer Segmentation and Persona Development
โข CX Metrics and Analytics
โข Business Intelligence Tools and Techniques
โข Statistical Analysis and Predictive Modeling
โข CX Strategy and Design
โข Implementing and Managing CX Initiatives
โข Continuous Improvement in CX & Business Analytics
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