Executive Development Programme in E-commerce Customer Relationship Dynamics
-- ViewingNowThe Executive Development Programme in E-commerce Customer Relationship Dynamics is a certificate course designed to equip learners with essential skills for career advancement in the ever-evolving e-commerce industry. This programme highlights the importance of customer relationship dynamics, an area that has become crucial for business success in the digital age.
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โข Understanding E-commerce Customer Relationship Management (CRM)
โข Importance of Customer Segmentation in E-commerce CRM
โข Personalization Strategies in E-commerce Customer Relationships
โข Multi-Channel Customer Engagement in E-commerce
โข Leveraging Data Analytics for Customer Relationship Dynamics
โข Implementing Effective Customer Service in E-commerce
โข Social Media and Customer Relationships in E-commerce
โข Building Customer Loyalty and Retention in E-commerce
โข Legal and Ethical Considerations in E-commerce CRM
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