Masterclass Certificate CRM: Leveraging Data for Insights
-- ViewingNowThe Masterclass Certificate CRM: Leveraging Data for Insights course is a comprehensive program that emphasizes the importance of data-driven decision-making in Customer Relationship Management (CRM). This course is designed to meet the growing industry demand for professionals who can use data to drive CRM strategies and improve customer engagement.
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โข CRM Data Analysis
โข Data Collection and Management
โข Customer Segmentation and Profiling
โข Sales Trends and Forecasting
โข Customer Lifetime Value (CLV) Analysis
โข CRM Metrics and KPIs
โข Data Visualization and Reporting
โข Data Privacy and Security in CRM
โข Leveraging CRM Data for Marketing and Sales Strategies
โข Advanced CRM Analytics and Machine Learning
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