Global Certificate in TQM & Operational Excellence
-- ViewingNowThe Global Certificate in TQM & Operational Excellence is a comprehensive course that empowers learners with the essential skills required for career advancement in today's dynamic business environment. Total Quality Management (TQM) is a critical approach to organizational management that emphasizes continuous improvement, customer satisfaction, and the active involvement of all employees in the pursuit of excellence.
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โข Introduction to TQM (Total Quality Management)
โข History and Evolution of TQM
โข Principles and Practices of TQM
โข TQM Tools and Techniques
โข Implementing TQM in an Organization
โข Operational Excellence: Definition and Importance
โข Lean Six Sigma: An Approach to Operational Excellence
โข Continuous Improvement Process in Operational Excellence
โข Change Management in TQM and Operational Excellence
โข Measuring and Monitoring Success in TQM and Operational Excellence
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