Global Certificate in TQM & Operational Excellence

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The Global Certificate in TQM & Operational Excellence is a comprehensive course that empowers learners with the essential skills required for career advancement in today's dynamic business environment. Total Quality Management (TQM) is a critical approach to organizational management that emphasizes continuous improvement, customer satisfaction, and the active involvement of all employees in the pursuit of excellence.

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About this course

This course is vital for professionals seeking to enhance their knowledge and expertise in TQM and operational excellence. It is designed to provide learners with a deep understanding of the fundamental principles of TQM, Six Sigma, Lean Management, and other operational excellence methodologies. The course covers essential topics, including process improvement, quality management, supply chain management, and change management. By completing this course, learners will gain a competitive edge in their careers, with the ability to lead and manage organizational change, improve processes, and drive operational excellence. The course is in high demand across various industries, including manufacturing, healthcare, finance, and IT services. It equips learners with the skills and knowledge required to excel as TQM professionals, consultants, and leaders.

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Course Details

• Introduction to TQM (Total Quality Management)
• History and Evolution of TQM
• Principles and Practices of TQM
• TQM Tools and Techniques
• Implementing TQM in an Organization
• Operational Excellence: Definition and Importance
• Lean Six Sigma: An Approach to Operational Excellence
• Continuous Improvement Process in Operational Excellence
• Change Management in TQM and Operational Excellence
• Measuring and Monitoring Success in TQM and Operational Excellence

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
GLOBAL CERTIFICATE IN TQM & OPERATIONAL EXCELLENCE
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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