Global Certificate in Active Listening for Sales in the Digital Age

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The Global Certificate in Active Listening for Sales in the Digital Age is a crucial course designed to enhance communication skills in today's digital era. With the rapid growth of digital communication, active listening has become a vital but often overlooked skill in sales.

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About this course

This course emphasizes the importance of active listening in building trust, fostering relationships, and driving sales. According to industry demands, employers seek professionals who can effectively communicate, understand customer needs, and respond appropriately in digital contexts. This course equips learners with these essential skills, thereby increasing their value in the job market. Through this course, learners will gain a deep understanding of active listening techniques, how to apply them in digital sales scenarios, and how to leverage digital tools to enhance their listening skills. By the end of the course, learners will be well-equipped to advance their careers in sales and customer service roles.

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Course Details

• Understanding Active Listening in Sales
• The Importance of Active Listening in the Digital Age
• Key Elements of Active Listening
• Active Listening Techniques for Digital Communication
• Overcoming Digital Distractions in Active Listening
• Active Listening and Building Rapport in Virtual Sales
• Active Listening and Handling Objections in Digital Sales
• Active Listening and Closing Sales in the Digital Age
• Measuring and Improving Active Listening Skills in Digital Sales

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
GLOBAL CERTIFICATE IN ACTIVE LISTENING FOR SALES IN THE DIGITAL AGE
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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