Global Certificate Customer Relationship Management and AI Ethics
-- viewing nowThe Global Certificate in Customer Relationship Management (CRM) and AI Ethics is a comprehensive course that equips learners with essential skills for career advancement in today's data-driven world. This course is crucial in bridging the gap between CRM, AI, and ethics, which are increasingly important in the business world.
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Course Details
• CRM Fundamentals
• AI in Customer Relationship Management
• Benefits and Limitations of AI in CRM
• Data Analysis for Customer Segmentation
• AI Ethics in Customer Data Management
• Responsible AI Use Cases in CRM
• AI Bias and Discrimination in Customer Relationships
• Privacy and Security in AI-Powered CRM
• Legal and Regulatory Compliance in AI CRM Ethics
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