Certificate in PR Crisis Communication: Actionable Knowledge
-- ViewingNowThe Certificate in PR Crisis Communication: Actionable Knowledge is a valuable course that equips learners with essential skills to manage communication during crises. In today's fast-paced and interconnected world, the importance of effective crisis communication cannot be overstated.
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โข Understanding PR Crisis Communication: This unit will cover the basics of PR crisis communication, including its definition, importance, and key concepts. โข Identifying a Crisis: This unit will teach learners how to identify a potential PR crisis, including early warning signs and triggers. โข Crisis Communication Planning: This unit will cover the steps involved in creating a crisis communication plan, including strategy development, team organization, and message creation. โข Media Relations in a Crisis: This unit will focus on how to work with the media during a crisis, including press releases, interviews, and social media management. โข Internal Communication During a Crisis: This unit will cover the importance of internal communication during a crisis, including employee engagement, leadership communication, and feedback mechanisms. โข Social Media and Crisis Communication: This unit will focus on how to use social media for crisis communication, including best practices, monitoring, and response strategies. โข Ethical Considerations in Crisis Communication: This unit will cover the ethical considerations involved in crisis communication, including transparency, honesty, and accountability. โข Evaluating Crisis Communication Performance: This unit will teach learners how to evaluate the effectiveness of their crisis communication efforts, including measurement techniques and performance metrics. โข Case Studies in PR Crisis Communication: This unit will examine real-world examples of PR crisis communication, including successful and unsuccessful strategies, to provide learners with practical insights and applications.
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