Professional Certificate in Active Listening for Top Performers
-- ViewingNowThe Professional Certificate in Active Listening for Top Performers is a comprehensive course designed to enhance communication skills critical for career advancement. This certificate program emphasizes the importance of active listening in various professional settings, improving interpersonal relationships, and boosting overall performance.
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GBP £ 140
GBP £ 202
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โข Understanding Active Listening: Definition and Importance
โข Key Elements of Active Listening: Body Language, Paraphrasing, and Questioning
โข Overcoming Barriers to Active Listening: Distractions, Assumptions, and Filter Bubbles
โข Active Listening Techniques for Effective Communication: Empathetic Responses and Nonverbal Cues
โข Active Listening in the Workplace: Conflict Resolution and Team Building
โข Active Listening for Customer Service: Handling Complaints and Building Relationships
โข Active Listening in Leadership: Inspiring and Motivating Teams
โข Active Listening in Negotiations: Finding Common Ground and Building Trust
โข Active Listening Skills Assessment and Development Plan
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