Advanced Certificate Social Media Crisis Timeline
-- ViewingNowThe Advanced Certificate Social Media Crisis Timeline course is a vital program for professionals seeking to excel in social media management. This course addresses the increasing industry demand for experts who can effectively manage and respond to social media crises, a skill critical to maintaining brand reputation and trust.
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โข Unit 1: Introduction to Social Media Crisis Management
โข Unit 2: Identifying Social Media Crisis Situations
โข Unit 3: Social Media Crisis Timeline Creation
โข Unit 4: Building a Crisis Communication Plan
โข Unit 5: Monitoring Social Media Channels
โข Unit 6: Analyzing Social Media Metrics for Crisis Response
โข Unit 7: Engaging Stakeholders During a Social Media Crisis
โข Unit 8: Case Studies: Real-World Social Media Crisis Examples
โข Unit 9: Ethical Considerations in Social Media Crisis Management
โข Unit 10: Recovery and Future Preparedness
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