Professional Certificate in IT Governance and Service Management
-- ViewingNowThe Professional Certificate in IT Governance and Service Management is a comprehensive course that equips learners with essential skills for managing and governing IT services. This program emphasizes the importance of aligning IT with business objectives, optimizing service delivery, and managing risks in the digital age.
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โข IT Governance Fundamentals <br> โข ITIL Foundation: Service Management Framework <br> โข ISO/IEC 20000: IT Service Management System (ITSMS) Overview <br> โข COBIT Framework for IT Governance <br> โข IT Governance and Risk Management <br> โข IT Service Transition and Delivery Best Practices <br> โข IT Asset Management and License Compliance <br> โข IT Continuity and Disaster Recovery Planning <br> โข IT Security and Information Assurance <br> โข IT Performance Measurement and Metrics.
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