Certificate in Active Listening for Sales Effectiveness
-- ViewingNowThe Certificate in Active Listening for Sales Effectiveness is a crucial course designed to enhance communication skills in sales professions. This program emphasizes the importance of active listening, a key yet often overlooked component in successful sales interactions.
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โข Understanding Active Listening: Definition and Importance
โข Key Elements of Active Listening
โข The Active Listening Process in Sales
โข Overcoming Barriers to Active Listening
โข Active Listening Skills for Effective Sales Communication
โข Detecting Customer Needs and Wants through Active Listening
โข Building Rapport and Trust through Active Listening
โข Active Listening and Sales Objection Handling
โข Using Active Listening to Close Sales Deals
โข Practical Exercises and Role-Plays for Active Listening Skills Development
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