Professional Certificate in Text Analytics for Support Teams
-- ViewingNowThe Professional Certificate in Text Analytics for Support Teams is a crucial course designed to equip learners with the necessary skills to analyze and interpret text data, a highly sought-after skill in today's data-driven world. This program meets the increasing industry demand for professionals who can leverage text analytics to improve customer support, drive business growth, and make informed decisions.
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โข Introduction to Text Analytics
โข Text Analytics Tools and Technologies
โข Natural Language Processing (NLP) Fundamentals
โข Sentiment Analysis and its Applications
โข Topic Modeling and Clustering Techniques
โข Text Classification and Categorization
โข Data Visualization in Text Analytics
โข Text Analytics for Customer Support Metrics
โข Ethics and Bias in Text Analytics
โข Best Practices for Implementing Text Analytics in Support Teams
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