Professional Certificate in Customer Value for Product Managers
-- ViewingNowThe Professional Certificate in Customer Value for Product Managers is a course designed to empower product managers with the skills to create customer value and drive business growth. In an era where customer-centric approaches are vital, this program stands crucial.
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โข Understanding Customer Value
โข Defining Product Goals and KPIs
โข Customer Segmentation and Personas
โข Customer Journey Mapping
โข Conducting Customer Interviews and Surveys
โข Analyzing Customer Feedback and Data
โข Product-Market Fit and Validation
โข Communicating Customer Value to Stakeholders
โข Measuring and Improving Customer Lifetime Value (CLTV)
โข Building a Customer-Centric Product Culture
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