Global Certificate in Social Media Crisis Communication and Community Management
-- ViewingNowThe Global Certificate in Social Media Crisis Communication and Community Management is a comprehensive course that empowers learners with essential skills to navigate the complex world of online communications. In today's digital age, businesses and organizations face increasing challenges in managing their social media presence, particularly during crises.
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โข Social Media Crisis Management
โข Community Management Best Practices
โข Developing a Social Media Crisis Communication Plan
โข Identifying and Analyzing Social Media Crisis Scenarios
โข Stakeholder Communication During a Social Media Crisis
โข Monitoring and Measuring Social Media Crisis Impact
โข Social Media Listening and Analytics
โข Building and Maintaining Online Communities
โข Social Media Ethics and Legal Considerations
โข Case Studies in Social Media Crisis Communication
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