Advanced Certificate in Social Media Crisis Communication: A Strategic Approach
-- ViewingNowThe Advanced Certificate in Social Media Crisis Communication: A Strategic Approach is a comprehensive course designed to empower communication professionals in managing crises in the digital age. This certification emphasizes the importance of a swift, strategic, and sensitive response when reputation-threatening events occur.
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โข Social Media Crisis Management: An Overview
โข Identifying Social Media Crisis: Early Warning Signals
โข Developing a Social Media Crisis Communication Plan
โข Stakeholder Management in Social Media Crisis
โข Legal & Ethical Considerations in Social Media Crisis Communication
โข Social Media Listening and Monitoring: Tools and Techniques
โข Implementing and Evaluating Social Media Crisis Communication Strategies
โข Case Studies: Successful Social Media Crisis Management
โข Training and Preparing Spokespersons for Social Media Crisis
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