Advanced Certificate in IT Service Catalog: Strategic Planning

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The Advanced Certificate in IT Service Catalog: Strategic Planning equips learners with essential skills to design, implement, and manage a comprehensive IT Service Catalog, a critical component of IT Service Management. In today's digital age, there's an increasing demand for IT professionals who can strategically plan and implement IT services to meet business objectives.

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This course is designed to meet this industry need, providing a deep understanding of the Service Catalog's role in aligning IT services with business goals, improving service quality, and reducing costs. Through this course, learners will gain hands-on experience in creating a Service Catalog, understand how to link it to the Configuration Management System (CMS), and learn to use it as a strategic tool for business transformation. By the end of the course, learners will have developed the skills necessary to drive IT service strategy, improve service delivery, and advance their careers in IT Service Management.

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โ€ข IT Service Catalog
โ€ข IT Service Management
โ€ข Strategic Planning in IT
โ€ข Service Catalog Development
โ€ข Service Portfolio Management
โ€ข ITIL Best Practices
โ€ข Service Level Management
โ€ข IT Governance and Compliance
โ€ข Change Management in IT Service Catalog

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
ADVANCED CERTIFICATE IN IT SERVICE CATALOG: STRATEGIC PLANNING
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
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05 May 2025
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