Certificate in Social Media Crisis Communication: Mastering the Narrative
-- ViewingNowThe Certificate in Social Media Crisis Communication: Mastering the Narrative is a comprehensive course designed to equip learners with essential skills for managing communication in times of crisis. With the increasing importance of social media in shaping public opinion, this course focuses on the critical role of effective communication strategies during crises.
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This industry-demanded certification provides learners with the necessary tools to master the narrative and control the conversation in social media. It covers essential topics such as crisis communication planning, real-time social media monitoring, and reputation management. By completing this course, learners will be able to demonstrate their expertise in managing communication during crises and enhance their career prospects in various industries.
The course is designed to equip learners with practical skills, case studies, and best practices to navigate social media crisis situations effectively. Learners will gain hands-on experience in creating crisis communication plans and using social media monitoring tools to manage reputations and maintain brand integrity during crises.
In summary, this course is essential for professionals looking to advance their careers in communication, public relations, marketing, and social media management. By completing this course, learners will be able to demonstrate their expertise in managing social media crises and enhance their employability in various industries.
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โข Social Media Crisis Management
โข Identifying Social Media Crisis
โข Developing a Social Media Crisis Communication Plan
โข Monitoring and Evaluating Social Media Crisis
โข Crafting Effective Social Media Messages during a Crisis
โข Stakeholder Engagement in Social Media Crisis Communication
โข Legal and Ethical Considerations in Social Media Crisis Communication
โข Social Media Listening and Sentiment Analysis
โข Restoring Reputation and Building Trust Post-Crisis
โข Case Studies in Social Media Crisis Communication
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CERTIFICATE IN SOCIAL MEDIA CRISIS COMMUNICATION: MASTERING THE NARRATIVE
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London School of International Business (LSIB)
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05 May 2025
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