Certificate in Healthcare Rights and Patient-Centered Care

• Healthcare Rights and Ethics: Understanding patient rights, informed consent, privacy, and confidentiality in healthcare settings.
• Patient-Centered Care: Principles and practices of patient-centered care, including patient autonomy, cultural competency, and effective communication skills.
• Patient Advocacy: The role of patient advocates, ethical considerations, and strategies for effective advocacy in healthcare settings.
• Patient Safety: Best practices for promoting patient safety, including error reporting, root cause analysis, and continuous quality improvement.
• Quality of Care: Measuring and improving the quality of care, including performance metrics, evidence-based practice, and patient satisfaction surveys.
• Healthcare Policy and Law: Overview of healthcare policy and law, including regulatory frameworks, accreditation standards, and compliance requirements.
• Healthcare Risk Management: Identifying, assessing, and mitigating risks in healthcare settings, including incident reporting, claims management, and insurance coverage.
• Healthcare Technology and Informatics: Overview of healthcare technology and informatics, including electronic health records, health information exchange, and telehealth.
• Healthcare Financial Management: Understanding healthcare financial management, including reimbursement mechanisms, revenue cycle management, and managed care.