Advanced Certificate in Design Thinking for Customer-Centric Products
-- ViewingNowThe Advanced Certificate in Design Thinking for Customer-Centric Products is a comprehensive course that emphasizes the importance of a human-centered approach in product design. In an era where customer experience is critical, this program equips learners with essential skills to create customer-centric products that meet and exceed market needs.
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โข Understanding Design Thinking: Principles and Approach
โข Empathizing with Customers: User Research Methods
โข Defining the Problem: Problem Statements and Framing
โข Ideating Solutions: Brainstorming and Idea Generation
โข Prototyping and Iteration: Low and High-Fidelity Prototyping
โข Testing and Validation: User Testing Techniques
โข Implementing Design Thinking in Agile Development
โข Design Thinking for Customer Experience (CX) and Service Design
โข Design Thinking Leadership: Driving Cultural Change
โข Advanced Design Thinking: Emerging Trends and Future Applications
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