Global Certificate in Customer Analytics & Reporting

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The Global Certificate in Customer Analytics & Reporting is a crucial course designed to meet the growing industry demand for data-driven professionals. This certificate course emphasizes the importance of harnessing customer data to drive business growth and success.

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Learners will gain essential skills in customer analytics, data interpretation, and reporting, making them valuable assets in various industries. The course equips learners with the ability to make data-informed decisions, improving customer satisfaction, loyalty, and overall business performance. By earning this certification, professionals can advance their careers, gain a competitive edge, and contribute to their organization's data-driven culture.

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โ€ข Customer Analytics Fundamentals: Understanding customer analytics, its importance, and the role of data in making informed business decisions.
โ€ข Data Collection Methods: Exploring various data collection methods, including surveys, web analytics, and social media monitoring.
โ€ข Data Analysis Techniques: Learning data analysis techniques, such as segmentation, clustering, and regression analysis.
โ€ข Data Visualization: Presenting data in a clear and concise manner using charts, graphs, and other visualization tools.
โ€ข Customer Relationship Management (CRM) Systems: Understanding CRM systems, their benefits, and how to use them to manage customer relationships.
โ€ข Reporting and Communication: Learning to create and present customer analytics reports, including key performance indicators (KPIs) and other metrics.
โ€ข Data Privacy and Security: Ensuring data privacy and security in customer analytics by following regulations and best practices.
โ€ข Ethics in Customer Analytics: Understanding the ethical implications of customer analytics and how to use data responsibly.

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
GLOBAL CERTIFICATE IN CUSTOMER ANALYTICS & REPORTING
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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