Professional Certificate in Edge & CRM for Business Leaders
-- ViewingNowThe Professional Certificate in Edge & CRM for Business Leaders is a vital course designed to empower aspiring and current business leaders with the necessary skills to drive digital transformation in their organizations. This certificate course emphasizes the importance of harnessing the power of Microsoft Dynamics 365, a leading Customer Relationship Management (CRM) platform, to streamline business processes and enhance customer engagement.
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โข Edge Computing Fundamentals: Understanding edge computing, its benefits, and how it can be used in business environments.
โข Edge Devices and Architecture: Exploring the different types of edge devices, architectures, and communication protocols.
โข Data Management at the Edge: Strategies for managing data at the edge, including data security, privacy, and governance.
โข Implementing Edge Solutions: Best practices for designing, deploying, and managing edge computing solutions.
โข CRM Basics for Business Leaders: Introduction to CRM (Customer Relationship Management) systems, their benefits, and how they can be used to improve customer engagement and loyalty.
โข CRM Strategy and Implementation: Developing a CRM strategy, selecting a CRM system, and implementing it effectively.
โข Data Analytics and CRM: Using data analytics to gain insights from CRM data and make data-driven decisions.
โข CRM Integration with Edge Computing: Exploring the integration of CRM and edge computing, and how it can be used to improve customer experiences and drive business outcomes.
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