Professional Certificate in Community Building Metrics
-- ViewingNowThe Professional Certificate in Community Building Metrics is a comprehensive course designed to equip learners with the essential skills needed to excel in community building roles. This course focuses on the importance of data-driven decision making in community management, teaching learners how to measure and analyze community engagement metrics to optimize community growth and improve member experience.
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โข Unit 1: Introduction to Community Building Metrics
โข Unit 2: Defining Key Performance Indicators (KPIs) in Community Building
โข Unit 3: Engagement Metrics: Measuring Member Interaction
โข Unit 4: Growth Metrics: Tracking Community Expansion
โข Unit 5: Retention Metrics: Evaluating Member Loyalty
โข Unit 6: Sentiment Analysis: Understanding Community Perception
โข Unit 7: Influencer Metrics: Identifying Key Community Members
โข Unit 8: Content Metrics: Assessing Content Impact and Effectiveness
โข Unit 9: ROI Metrics: Demonstrating Community Value to Stakeholders
โข Unit 10: Data Visualization: Presenting Community Metrics Effectively
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