Executive Development Programme in Measuring Customer Value
-- ViewingNowThe Executive Development Programme in Measuring Customer Value is a certificate course designed to empower professionals with the skills to assess and optimize customer value. In today's customer-centric world, measuring customer value is crucial for businesses seeking to stay competitive and drive growth.
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โข Introduction to Customer Value
โข Customer Value Metrics and Measurement Techniques
โข Understanding Customer Segmentation for Value Analysis
โข Customer Lifetime Value (CLV) Calculation and Analysis
โข Quantifying Customer Satisfaction and Loyalty
โข Measuring Customer Retention and its Impact on Business
โข Analyzing Customer Profitability and Costs
โข Utilizing Customer Value Data to Drive Business Strategy
โข Implementing Customer Value Measurement Systems
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