Executive Development Programme in Solution-Focused Communication
-- ViewingNowThe Executive Development Programme in Solution-Focused Communication is a certificate course designed to enhance communication skills in the professional setting. This programme emphasizes the importance of clear, concise, and positive communication to drive success in the workplace.
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โข Effective Listening: Understanding the importance of active listening in solution-focused communication, techniques to improve listening skills, and overcoming common barriers to effective listening.
โข Questioning Techniques: Utilizing open-ended and powerful questioning to explore possibilities, clarify goals, and encourage a solution-focused mindset.
โข Goal Setting: Identifying clear, measurable, and attainable goals, and aligning them with the organization's objectives in a solution-focused context.
โข Strength-Based Approach: Recognizing and leveraging individual and team strengths to drive solutions and improve performance.
โข Reframing Challenges: Transforming negative perceptions into positive opportunities, and promoting a growth mindset in communication.
โข Building Rapport: Establishing and maintaining trust, empathy, and respect in professional relationships, fostering a collaborative atmosphere.
โข Solution-Focused Feedback: Delivering constructive and specific feedback that supports continuous improvement and growth.
โข Decision Making: Making informed decisions that align with organizational goals, and promoting a solution-focused culture.
โข Conflict Resolution: Addressing and resolving conflicts in a solution-focused manner, maintaining positive relationships and a productive work environment.
โข Action Planning: Developing concrete action plans based on identified solutions, ensuring accountability and follow-through.
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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