Executive Development Programme in CX Technology & Trends

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The Executive Development Programme in CX Technology & Trends is a certificate course designed to equip learners with essential skills for career advancement in the rapidly evolving field of customer experience (CX) technology. This programme is crucial for professionals who want to stay updated with the latest industry trends and enhance their knowledge of CX technology.

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AboutThisCourse

The course covers topics such as AI, machine learning, data analytics, and cloud computing, among others. By completing this programme, learners will gain a competitive edge in the job market and be better positioned to provide strategic leadership in their organisations. The course is highly relevant and in demand in various industries, making it an ideal choice for professionals seeking to enhance their skills and knowledge in CX technology.

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CourseDetails


• Customer Experience (CX) Technology Landscape
• CX Technology Trends and Innovations
• Designing a CX Technology Strategy
• Implementing CX Technologies: Best Practices
• Artificial Intelligence (AI) and Machine Learning (ML) in CX
• Internet of Things (IoT) and CX: Opportunities and Challenges
• Data Analytics for CX: Measuring and Improving Performance
• Cloud Computing and CX: Scalability and Security
• CX Technology Vendor Selection and Management
• Future of CX Technology: Predictions and Implications

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN CX TECHNOLOGY & TRENDS
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London School of International Business (LSIB)
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05 May 2025
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