Executive Development Programme in Service Quality & Innovation Leadership

Name: Executive Development Programme in Service Quality & Innovation Leadership
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The Executive Development Programme in Service Quality & Innovation Leadership is a certificate course designed to empower professionals with essential skills for career advancement. This programme emphasizes the importance of service quality and innovation leadership in today's dynamic business environment.

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AboutThisCourse

With the increasing demand for exceptional customer service and innovative solutions, this course is crucial for professionals who wish to stay ahead in their careers. It equips learners with the tools and techniques to drive service quality improvements, lead innovation initiatives, and manage change effectively. By the end of this programme, learners will have developed a deep understanding of service quality and innovation leadership, and will have gained the skills necessary to drive success in their organizations. This course is an excellent opportunity for professionals to enhance their knowledge, improve their skills, and advance their careers in a rapidly changing industry.

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CourseDetails

• Service Quality
• Innovation Leadership
• Customer Experience Management
• Quality Improvement Tools & Techniques
• Service Blueprinting & Journey Mapping
• Design Thinking for Service Innovation
• Innovation Culture & Strategy
• Metrics & Analytics for Service Quality & Innovation
• Change Leadership & Management for Service Quality & Innovation

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE QUALITY & INNOVATION LEADERSHIP

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London School of International Business (LSIB)

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05 May 2025

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