Advanced Certificate in Service Quality & Performance Measurement

Name: Advanced Certificate in Service Quality & Performance Measurement
Availability: InStock

-- ViewingNow

The Advanced Certificate in Service Quality & Performance Measurement is a vital course for professionals seeking to enhance customer satisfaction and boost business growth. This certificate program focuses on essential skills like service blueprinting, customer journey mapping, and key performance indicator (KPI) development.

4,5

Based on 7.900 reviews

6.939+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

AboutThisCourse

In today's customer-centric world, service quality plays a critical role in attracting and retaining customers. This course equips learners with the skills to design and implement successful service quality strategies, measure performance, and identify areas for improvement. By completing this program, learners demonstrate their commitment to service excellence and career development, making them attractive candidates for higher-level roles in various industries. Invest in this course to stay competitive and meet the increasing demand for service quality professionals. By mastering these skills, you'll be better positioned to drive customer loyalty, improve operational efficiency, and positively impact your organization's bottom line.

HundredPercentOnline

LearnFromAnywhere

ShareableCertificate

AddToLinkedIn

TwoMonthsToComplete

AtTwoThreeHoursAWeek

StartAnytime

NoWaitingPeriod

CourseDetails

• Service Quality
• Performance Measurement
• Customer Satisfaction Surveys
• Service Blueprinting
• Key Performance Indicators (KPIs)
• Quality Management Tools
• Continuous Improvement Processes
• Data Analysis for Service Quality
• Service Recovery Strategies

CareerPath

Loading chart...

The Advanced Certificate in Service Quality & Performance Measurement offers a variety of job opportunities in the UK, with competitive salary ranges and high demand for skilled professionals. This 3D pie chart showcases the distribution of roles in this field, including: 1. **Service Quality Manager**: Managing service quality strategies, ensuring customer satisfaction, and driving continuous improvement. 2. **Performance Measurement Specialist**: Monitoring, analyzing, and reporting on performance metrics, enabling data-driven decision-making. 3. **Customer Satisfaction Analyst**: Measuring and interpreting customer satisfaction levels, providing insights for service enhancement. 4. **Quality Assurance Coordinator**: Overseeing quality control processes, ensuring compliance with industry standards and regulations. 5. **Service Improvement Consultant**: Identifying areas for improvement, developing action plans, and consulting with organizations to optimize service quality and performance. This certificate empowers you to excel in these roles and contribute to the growth and success of businesses in the UK.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

NoPriorQualifications

CourseStatus

CourseProvidesPractical

NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

ReceiveCertificateCompletion

WhyPeopleChooseUs

LoadingReviews

FrequentlyAskedQuestions

WhatMakesCourseUnique

▼

HowLongCompleteCourse

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

WhenCanIStartCourse

▼

WhatIsCourseFormat

▼

CourseFee

MostPopular

FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
EarlyCertificateDelivery
OpenEnrollmentStartAnytime

Start Now

StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
OpenEnrollmentStartAnytime

Start Now

WhatsIncludedBothPlans

FullCourseAccess
DigitalCertificate
CourseMaterials

AllInclusivePricing

GetCourseInformation

PayAsCompany

RequestInvoiceCompany

PayByInvoice

EarnCareerCertificate

ADVANCED CERTIFICATE IN SERVICE QUALITY & PERFORMANCE MEASUREMENT

IsAwardedTo

LearnerName

WhoHasCompletedProgramme

London School of International Business (LSIB)

AwardedOn

05 May 2025

BlockchainId s-1-a-2-m-3-p-4-l-5-e

AddCredentialToProfile