Certificate in Conversational Commerce Foundations

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The Certificate in Conversational Commerce Foundations is a comprehensive course designed to equip learners with essential skills for career advancement in today's fast-paced digital commerce industry. This course focuses on conversational commerce, a revolutionary approach to e-commerce that leverages artificial intelligence, machine learning, and natural language processing to facilitate seamless and personalized customer experiences.

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AboutThisCourse

In this course, learners will gain a deep understanding of the principles and best practices of conversational commerce, including how to design and implement chatbots, voice assistants, and other conversational interfaces that drive engagement, conversion, and loyalty. The course covers critical topics such as conversational design, customer journey mapping, data analytics, and ethical considerations in conversational AI. With the global conversational AI market projected to reach $15.7 billion by 2024, there is a growing demand for professionals with expertise in conversational commerce. This course provides learners with a competitive edge by equipping them with the essential skills and knowledge needed to succeed in this exciting and rapidly evolving field.

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CourseDetails


• Conversational Commerce Foundations
• Understanding Conversational AI
• Designing Effective Chatbot Conversations
• Natural Language Processing for Commerce
• Building a Conversational Commerce Strategy
• Personalization in Conversational Commerce
• Voice User Interface Design
• Conversational Data and Analytics
• Ethics and Privacy in Conversational Commerce
• Case Studies in Conversational Commerce

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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CERTIFICATE IN CONVERSATIONAL COMMERCE FOUNDATIONS
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London School of International Business (LSIB)
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05 May 2025
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