Professional Certificate in Support Insights & Text Analytics

Name: Professional Certificate in Support Insights & Text Analytics
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The Professional Certificate in Support Insights & Text Analytics is a course designed to equip learners with essential skills for career advancement in the thriving field of data analytics. This program is crucial in today's data-driven world, where businesses rely heavily on data to make informed decisions.

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AboutThisCourse

The course covers crucial topics such as data visualization, natural language processing, and support insight analytics. These skills are in high demand across various industries, including tech, finance, healthcare, and marketing. By completing this course, learners will gain a competitive edge in the job market, with the ability to analyze and interpret complex data sets, extract actionable insights, and communicate findings effectively. This certificate course is an excellent opportunity for professionals looking to upskill, reskill, or transition into a rewarding career in data analytics.

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CourseDetails

• Unit 1: Introduction to Support Insights & Text Analytics
• Unit 2: Data Preparation for Text Analytics
• Unit 3: Natural Language Processing (NLP) Techniques
• Unit 4: Text Analytics Tools and Software
• Unit 5: Sentiment Analysis in Support Insights
• Unit 6: Topic Modeling and Clustering
• Unit 7: Text Analytics Use Cases in Customer Support
• Unit 8: Visualizing Text Analytics Results
• Unit 9: Implementing Text Analytics in Support Workflows
• Unit 10: Ethical Considerations in Support Insights & Text Analytics

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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PROFESSIONAL CERTIFICATE IN SUPPORT INSIGHTS & TEXT ANALYTICS

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London School of International Business (LSIB)

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05 May 2025

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