Advanced Certificate in Text Analytics for Support Leaders
-- ViewingNowThe Advanced Certificate in Text Analytics for Support Leaders is a comprehensive course designed to empower support leaders with the latest text analytics techniques and tools. In an era where data-driven decision-making is crucial, this certification equips learners with the skills to extract valuable insights from customer support data, enabling data-informed decisions that drive business growth.
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โข Unit 1: Introduction to Text Analytics
โข Unit 2: Natural Language Processing (NLP) Techniques
โข Unit 3: Data Preparation for Text Analytics
โข Unit 4: Sentiment Analysis and Opinion Mining
โข Unit 5: Text Classification and Categorization
โข Unit 6: Topic Modeling and Information Extraction
โข Unit 7: Text Analytics for Customer Support
โข Unit 8: Advanced Text Analytics Techniques
โข Unit 9: Implementing Text Analytics Solutions
โข Unit 10: Ethics and Privacy in Text Analytics
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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