Advanced Certificate in Customer Service Interviewing for High-Performance Teams

-- ViewingNow

The Advanced Certificate in Customer Service Interviewing for High-Performance Teams is a comprehensive course designed to empower professionals with essential skills for managing and leading high-performance customer service teams. This certificate program focuses on the importance of effective interviewing techniques to build and maintain a motivated and productive team, driving customer satisfaction and business success.

4,0
Based on 6.986 reviews

5.379+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

AboutThisCourse

In today's competitive market, there is a high demand for customer service leaders who can inspire and drive their teams to deliver exceptional service consistently. This course equips learners with the necessary skills to conduct successful interviews, assess candidate potential, and build high-performing teams that meet and exceed customer expectations. Upon completion, learners will have gained a competitive edge with the ability to identify, interview, and hire top talent, leading to career advancement opportunities and long-term success in customer service leadership roles.

HundredPercentOnline

LearnFromAnywhere

ShareableCertificate

AddToLinkedIn

TwoMonthsToComplete

AtTwoThreeHoursAWeek

StartAnytime

NoWaitingPeriod

CourseDetails

• Advanced Interviewing Techniques  
• Understanding Customer Service Metrics
• High-Performance Team Building  
• Effective Communication in Customer Service
• Active Listening and Empathy in Interviews
• Analyzing Candidate's Problem-Solving Skills
• Behavioral Assessment for Customer Service Roles
• Legal Compliance in Hiring Processes
• Leveraging Technology for Interviewing & Hiring

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

NoPriorQualifications

CourseStatus

CourseProvidesPractical

  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

ReceiveCertificateCompletion

WhyPeopleChooseUs

LoadingReviews

FrequentlyAskedQuestions

WhatMakesCourseUnique

▼

HowLongCompleteCourse

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

WhenCanIStartCourse

▼

WhatIsCourseFormat

▼

CourseFee

MostPopular
FastTrack GBP £140
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
WhatsIncludedBothPlans
  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
AllInclusivePricing

GetCourseInformation

WellSendDetailedInformation

PayAsCompany

RequestInvoiceCompany

PayByInvoice

EarnCareerCertificate

SampleCertificateBackground
ADVANCED CERTIFICATE IN CUSTOMER SERVICE INTERVIEWING FOR HIGH-PERFORMANCE TEAMS
IsAwardedTo
LearnerName
WhoHasCompletedProgramme
London School of International Business (LSIB)
AwardedOn
05 May 2025
BlockchainId s-1-a-2-m-3-p-4-l-5-e
AddCredentialToProfile
SSB Logo

4.8
Nova Inscrição
→ Ver Curso