Global Certificate in Active Listening for Cross-Cultural Sales

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The Global Certificate in Active Listening for Cross-Cultural Sales is a comprehensive course designed to enhance communication skills in today's diverse and globalized business landscape. This program emphasizes the importance of active listening and cultural intelligence in building strong customer relationships, negotiating effectively, and driving sales growth.

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AboutThisCourse

With industry demand for cross-cultural competence at an all-time high, this course equips learners with essential skills to succeed in international sales and multicultural teams. By mastering active listening techniques, participants can improve their understanding of customer needs, demonstrate empathy, and provide tailored solutions that drive customer satisfaction and loyalty. Throughout the course, learners will engage in interactive exercises, case studies, and real-world examples to practice their skills and gain practical knowledge. By the end of the program, participants will be well-prepared to navigate complex cross-cultural sales scenarios, communicate effectively with diverse stakeholders, and advance their careers in a globalized world.

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CourseDetails

• Understanding Active Listening in Sales
• The Importance of Cross-Cultural Communication in Sales
• Building Rapport through Active Listening
• Non-Verbal Communication in Global Sales
• Effective Questioning Techniques for Active Listening
• Overcoming Language Barriers through Active Listening
• Active Listening and Persuasion in Global Sales
• Case Studies on Active Listening in Cross-Cultural Sales
• Best Practices for Active Listening in Global Sales

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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GLOBAL CERTIFICATE IN ACTIVE LISTENING FOR CROSS-CULTURAL SALES
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London School of International Business (LSIB)
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05 May 2025
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