Certificate in Social Media Crisis Communication and Brand Storytelling

Name: Certificate in Social Media Crisis Communication and Brand Storytelling
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The Certificate in Social Media Crisis Communication and Brand Storytelling is a vital course designed to equip learners with the essential skills needed to manage and navigate through communication crises in the social media landscape. This program is increasingly important in today's digitally connected world, where brand reputation can be severely damaged in a matter of minutes.

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AboutThisCourse

This course is in high demand across various industries, as companies recognize the critical need to protect their brand image and effectively communicate during a crisis. By enrolling in this program, learners will gain a deep understanding of social media listening, crisis communication planning, and brand storytelling techniques that will not only safeguard their organization's reputation but also enhance their career prospects. Through a combination of practical exercises, real-world examples, and expert instruction, this course empowers learners to become confident and skilled communicators who can make a significant impact in their organizations. By the end of this certificate program, learners will have acquired the essential skills and knowledge needed to excel in their careers and lead their organizations through even the most challenging communication crises.

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CourseDetails

• Social Media Crisis Management: An Introduction
• Identifying and Analyzing Social Media Crises
• Developing a Social Media Crisis Communication Plan
• Best Practices for Social Media Crisis Communication
• Brand Storytelling: Crafting Narratives for Social Media
• Tone and Voice in Brand Storytelling
• Leveraging User-Generated Content for Brand Storytelling
• Measuring the Impact of Brand Storytelling
• Case Studies in Social Media Crisis Communication and Brand Storytelling

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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CERTIFICATE IN SOCIAL MEDIA CRISIS COMMUNICATION AND BRAND STORYTELLING

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London School of International Business (LSIB)

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05 May 2025

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