Masterclass Certificate in Active Listening for Sales Excellence

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The Masterclass Certificate in Active Listening for Sales Excellence is a comprehensive course designed to enhance sales professionals' listening skills. This certification focuses on the importance of active listening in sales, a skill often overlooked despite its critical role in building customer relationships and closing deals.

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AboutThisCourse

In an era where customer-centric approaches are highly sought after, this course equips learners with the essential skills to outperform in sales. It offers practical techniques to improve concentration, avoid distractions, and demonstrate empathy, thereby fostering trust and engagement with clients. Industry demand for active listening skills is high, with 93% of employers rating communication skills as important - but only 41% of employees meeting expectations. This course bridges that gap, providing a competitive edge for those seeking career advancement in sales.

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CourseDetails

• Understanding Active Listening: The Basics
• The Importance of Active Listening in Sales
• Key Elements of Active Listening
• Developing Active Listening Skills
• Overcoming Barriers to Active Listening
• Effective Questioning Techniques for Active Listening
• Non-Verbal Communication in Active Listening
• Active Listening for Building Rapport and Trust
• Using Active Listening to Advance the Sales Process
• Case Studies: Real-World Examples of Active Listening in Sales

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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MASTERCLASS CERTIFICATE IN ACTIVE LISTENING FOR SALES EXCELLENCE
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London School of International Business (LSIB)
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05 May 2025
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