Advanced Certificate in IT Service Catalog: Change Management
-- ViewingNowThe Advanced Certificate in IT Service Catalog: Change Management is a comprehensive course designed for IT professionals seeking to enhance their skills and knowledge in service management. This course emphasizes the importance of a well-managed service catalog in enabling efficient and effective delivery of IT services, and explores the principles and practices of change management for successful service catalog implementation.
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โข IT Change Management Overview
โข IT Service Catalog: Definition and Benefits
โข Change Management Process and Procedures
โข Developing a Service Catalog: Best Practices
โข Implementing Change Management in Service Catalog
โข Change Management Tools and Technologies
โข ITIL Change Management and Service Catalog Alignment
โข Risks and Challenges in Change Management
โข Measuring Success in Change Management and Service Catalog
โข Continual Service Improvement in IT Change Management
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
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