Certificate in Black Friday Sales: Customer Relationship Management

Name: Certificate in Black Friday Sales: Customer Relationship Management
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The Certificate in Black Friday Sales: Customer Relationship Management is a crucial course designed to equip learners with the essential skills needed to thrive in the competitive retail industry. This course highlights the importance of effective customer relationship management during the busiest shopping season of the year.

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AboutThisCourse

With a focus on Black Friday sales, learners will gain in-depth knowledge of customer engagement strategies, data analysis, and sales techniques that will help them build long-lasting customer relationships. In today's retail landscape, customer relationship management is a critical component of any successful business strategy. This course will provide learners with the skills and knowledge they need to advance their careers and stand out in the industry. With a demand for professionals who can effectively manage customer relationships, this course is an excellent opportunity for anyone looking to take their career to the next level.

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CourseDetails

• Understanding Black Friday Sales
• Importance of Customer Relationship Management (CRM)
• Setting up CRM Systems for Black Friday Sales
• CRM Strategies for Building Customer Loyalty
• Personalization Techniques in CRM for Black Friday
• CRM Data Analysis for Black Friday Sales
• Handling Customer Queries and Complaints during Black Friday Sales
• CRM Tools and Software for Black Friday Sales
• Measuring CRM Success during Black Friday Sales

CareerPath

The Certificate in Black Friday Sales: Customer Relationship Management program prepares professionals for various roles in the UK job market. As businesses prepare for the holiday season, the demand for skilled professionals in data analysis, CRM, marketing analysis, and sales increases. Data Analysts play a crucial role in understanding customer preferences, sales patterns, and market trends, enabling businesses to make data-driven decisions. The salary range for a Data Analyst typically falls between £25,000 and £45,000 per year in the UK. CRM Specialists manage customer relationships, ensuring customer satisfaction, and promoting customer loyalty. The salary range for a CRM Specialist usually varies between £28,000 and £48,000 per year in the UK. Marketing Analysts help businesses develop effective marketing strategies by analyzing consumer behavior, market trends, and competitor performance. The salary range for a Marketing Analyst typically ranges from £25,000 to £45,000 per year in the UK. Sales Representatives are responsible for driving sales, managing customer accounts, and building relationships with new customers. The salary range for a Sales Representative usually falls between £20,000 and £40,000 per year in the UK. With the 3D Pie chart above, you can visualize the distribution of demand for these roles in the UK job market, providing valuable insights for those considering a career in customer relationship management during Black Friday sales.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN BLACK FRIDAY SALES: CUSTOMER RELATIONSHIP MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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