Advanced Certificate in AI Chatbots: Driving Customer Engagement

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The Advanced Certificate in AI Chatbots: Driving Customer Engagement is a crucial course for professionals seeking to harness the power of artificial intelligence in customer service. This certificate program focuses on teaching learners how to design, implement, and manage AI chatbots to drive customer engagement and improve business outcomes.

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AboutThisCourse

With the growing demand for AI-powered chatbots across industries, this course provides learners with essential skills to meet industry needs and advance their careers. Learners will gain hands-on experience in building and deploying chatbots, understand natural language processing and machine learning techniques, and learn how to measure and optimize chatbot performance. By completing this course, learners will be well-equipped to lead AI chatbot initiatives in their organizations, improving customer satisfaction, and reducing support costs.

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CourseDetails

• Advanced AI Conversational Design: Crafting Engaging Chatbot Conversations
• AI Chatbot Architecture and Development
• Machine Learning and Natural Language Processing for AI Chatbots
• Advanced Analytics for AI Chatbots: Understanding User Behavior and Optimization
• Integrating AI Chatbots into Customer Relationship Management Systems
• Ethical Considerations and Best Practices for AI Chatbot Deployment
• AI Chatbot Use Cases: Customer Service, Sales, and Marketing
• Advanced Troubleshooting and Maintenance for AI Chatbots
• Scaling AI Chatbots for Enterprise-Level Customer Engagement

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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ADVANCED CERTIFICATE IN AI CHATBOTS: DRIVING CUSTOMER ENGAGEMENT
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London School of International Business (LSIB)
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05 May 2025
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