Executive Development Programme in CRM: Edge for Executive Leaders

Name: Executive Development Programme in CRM: Edge for Executive Leaders
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The Executive Development Programme in CRM: Edge for Executive Leaders is a certificate course designed to empower aspiring leaders with essential Customer Relationship Management (CRM) skills. In today's business landscape, understanding customer needs and expectations is crucial for success.

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AboutThisCourse

This programme is important for executives aiming to advance their careers, as it provides a comprehensive overview of CRM strategies, tools, and technologies. Learners will gain critical insights into data-driven decision-making, customer-centric innovation, and digital transformation, equipping them with the skills to lead successful CRM initiatives. With the growing demand for CRM expertise in various industries, this course is a valuable investment in one's professional development. By the end of the programme, learners will have developed a strong foundation in CRM best practices and be prepared to drive customer-focused growth in their organisations.

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CourseDetails

• CRM Strategy & Implementation
• Customer Relationship Management: An Executive Perspective
• Data-Driven Decision Making in CRM
• Understanding Customer Segmentation & Targeting
• Personalization & Customer Experience in CRM
• CRM Metrics & Analytics for Executive Leaders
• Leadership & Change Management in CRM Transformation
• Building a Customer-Centric Culture: Best Practices & Case Studies
• Leveraging Technology & Emerging Trends in CRM

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BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN CRM: EDGE FOR EXECUTIVE LEADERS

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London School of International Business (LSIB)

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05 May 2025

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