Certificate Active Listening: Building Better Relationships

Name: Certificate Active Listening: Building Better Relationships
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The Certificate in Active Listening: Building Better Relationships is a crucial course for professionals seeking to improve their communication skills and build stronger relationships in the workplace. This certification program focuses on the importance of active listening, a skill that is highly sought after in various industries.

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AboutThisCourse

Active listening involves fully concentrating, understanding, responding and then remembering what is being said. This course equips learners with essential skills for career advancement by teaching them techniques to improve their listening abilities, understand non-verbal cues, ask effective questions and provide constructive feedback. In today's fast-paced and distracting environment, active listening is more important than ever before. By completing this course, learners will be able to demonstrate their commitment to personal and professional development, improve their communication skills, and build better relationships with colleagues, clients, and stakeholders.

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CourseDetails

• Understanding Active Listening: Definition and Importance
• Key Elements of Active Listening: Body Language, Paraphrasing, and Questioning
• Overcoming Barriers to Active Listening: Noise, Distractions, and Preconceptions
• Active Listening Techniques for Building Better Relationships: Showing Empathy, Suspending Judgment, and Being Present
• Active Listening in the Workplace: Improving Communication, Resolving Conflicts, and Building Trust
• Active Listening in Personal Relationships: Deepening Connections, Reducing Misunderstandings, and Enhancing Intimacy
• Active Listening in Customer Service: Enhancing Satisfaction, Building Loyalty, and Handling Complaints
• Active Listening in Leadership: Inspiring, Motivating, and Influencing Others
• Active Listening Skills Assessment and Practice: Self-assessment, Role-playing, and Feedback

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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CERTIFICATE ACTIVE LISTENING: BUILDING BETTER RELATIONSHIPS

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London School of International Business (LSIB)

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05 May 2025

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