Executive Development Programme in Customer Value & Leadership Development

Name: Executive Development Programme in Customer Value & Leadership Development
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The Executive Development Programme in Customer Value & Leadership Development is a certificate course designed to empower professionals with essential skills in customer value management and leadership. This programme emphasizes the importance of understanding customer needs and translating those insights into effective business strategies.

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AboutThisCourse

In today's competitive business landscape, there is a high industry demand for leaders who can drive growth and innovation through customer-centric approaches. This course provides participants with the tools and frameworks to deliver exceptional customer experiences, build loyalty, and drive long-term profitability. By completing this programme, learners will develop a deep understanding of customer value management, segmentation, and positioning. They will also gain critical leadership skills, including communication, emotional intelligence, and strategic thinking. These skills are essential for career advancement and will enable participants to drive customer-focused initiatives that deliver tangible results. In summary, the Executive Development Programme in Customer Value & Leadership Development is a valuable investment for professionals seeking to enhance their leadership skills and drive customer-centric growth in their organisations.

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CourseDetails

• Executive Development Programme in Customer Value & Leadership
• Understanding Customer Value: Concepts and Importance
• Customer Segmentation and Positioning Strategies
• Customer Lifetime Value (CLV) and its Impact on Business
• Designing and Implementing Customer Experience (CX) Strategies
• Customer Relationship Management (CRM) and its Role in Customer Value
• Developing Leadership Skills for Customer Value Maximization
• Building High-Performance Teams Focused on Customer Value
• Leveraging Data Analytics for Customer Value Insights
• Change Management and Customer Value: A Holistic Approach

CareerPath

The **Executive Development Programme** in Customer Value & Leadership Development showcases the growing job market trends in the UK. Here are some engaging statistics that highlight the importance of these roles in today's business landscape: 1. **Customer Value Management** (30%): With the rise of customer-centric approaches, businesses are increasingly seeking professionals who can drive customer value, satisfaction, and loyalty. 2. **Leadership Development** (40%): Developing effective leaders is crucial for long-term business success. UK companies demand experts who can foster leadership skills and create high-performing teams. 3. **Sales & Marketing** (20%): In-depth knowledge of sales and marketing strategies continues to be in demand, as businesses aim to expand their reach and improve their market positioning. 4. **Data Analysis & Strategy** (10%): As data-driven decision-making becomes increasingly prominent, professionals with analytical skills and strategic insights are highly sought after. These statistics, visualized in a 3D pie chart, demonstrate the UK job market trends and skill demand for professionals in the Executive Development Programme in Customer Value & Leadership Development.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN CUSTOMER VALUE & LEADERSHIP DEVELOPMENT

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London School of International Business (LSIB)

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05 May 2025

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